The Street Twin Cometh - Soon!

SpeedM, I think the problem is that the brake reservoir assembly is located further in than the lh mirror location, I tried adjusting it outwards but didn't make much improvement. I am surprised that Triumph didn't pick this up at build, maybe if they modified the mirror stem by increasing the length by an inch it might cure it.
The bar ends really do transform the rear view, good luck with it

best om

 

I discussed this at 3X with Mark Jessap, also I see other threads on this forum about the Street Twin comment on the same problem, as do some reviews that I have read on line.
I did receive a Triumph feedback review form from Triumph a couple of weeks after buying the bike, but it was more focused on rating the dealer than recording any observations or snags with the bike.
Let me know how you get on with 3X, if other people have complained we might be able to give Triumph our views on this, at least they might look at a product improvement for later bikes.

best om

 

Yes, I think that you have a very valid point, we've just spent a fair wedge on something that is actually not safe, I was more concerned about not being able to see what was around me, and I also felt that my jacket contributed to the problem.
I think that it is a design problem, if you decide to pursue it let me know and I will also support the case, as I said, I did discuss this with Mark initially after the test ride before I bought the bike, and I emailed him shortly after taking delivery saying that I was unhappy with the mirrors and explaining why I wanted bar ends.
I intend to have a long run this weekend just to check the mirrors are still working!

 

Just picked up my ST 2 weeks ago (2017 model). I also had concerns about the visibility of the stock mirrors and not being able to see more behind me. Two days ago I installed the CRG hindsight bar mirrors and that solved my problem. Easy to install, great mirrors and I now feel much safer knowing what's behind.
I love everything else about the ST, fun, comfort, handling..... but Triumph failed us with the stock mirrors. Just don't think they are as safe as they should be and hope they can come up with something better on future models (just extend them an inch or two).
I also ordered the Rizoma Brake Fluid Reservoir to replace the plastic one just for looks.

 

Wow ... that really sounds like a cop out reply. All I know is that I have heard quite a few ppl express concerns about this issue on different forums. Kind of leaves me feeling a little disappointed with Triumph (or at least that idiot response)...... "no concern being raised with this issue" .....??? Just read this and other forums. People don't send emails to Triumph because this is the type of answer they get. I would not have spent the after market money on bar mirrors if the originals had given me better rear visibility.

 

Just to update on the mirror install for anyone thinking of doing similar. I checked the bar endcaps after a ride with the new mirrors and found they (end cap screws) had come loose. I put locktite on the screws and after a days ride they were snug as ever.

 

Rather surprised at your response from Triumph SpeedM, Tardis has confirmed that many of the new owners are unhappy with the mirrors, I suppose that Triumph don't wish to appear liable by admitting that the mirrors are unsafe, much easier to call it a minor irritant, and then of course flog you bar ends.
I will send Triumph a letter at the weekend, let you know how I get on.

 

SpeedM Yes you have a good point there, as Triumph seem to either be dismissing this as trivial, or genuinely don't realise there is a problem. The trouble with emails is that the person answering might not be the person who should be aware of the problem. I have written to Hinkley to describe what in my opinion is a safety issue, will keep you advised of any response.
I tested the bar ends mirrors on a long run on Sunday, Wiltshire into Somerset and back home, this Street Twin really is a nice bike, I took it easy for the first 500 miles, now up to 700 and starting to use the engine properly, can't fault it.

 

I wrote to "The Head of Quality" at Hinkley, hoping someone would open the letter, I explained who I was and why I was writing to them;-

"I have noted a problem with the Street Twin design, the right hand mirror attachment point is located 35mm to 40mm inboard relative to the position of the left hand mirror attachment point due to the brake reservoir installation, this results in the right hand mirror being ineffective, it is not possible to adjust the mirrors to give a satisfactory rear view, nor adjust the bracket outboard.
At the 500 mile service Three Cross replaced the standard mirrors with the Triumph bar end mirrors which are perfectly satisfactory. I requested the replacement due to the original mirrors not being adequate, rather than for cosmetic or other reasons.
I am contacting you as this, in my opinion, is a safety issue, and in correspondence with other Street Twin owners this seems to be a general opinion.
I received a feedback form from Triumph shortly after receiving the motorcycle, but this was a commercial feedback regarding Dealer reviews, rather than an opportunity to comment on any technical problems.

Can I recommend that you carry out an independent quality review of this reported problem as a safety issue with the motorcycle, and also provide a customer feedback for technical comments on new motorcycles.
Thank you for your assistance and look I forward to hearing your views on this."

Received an answer this morning from the Operations Manager,

"Thank you for your letter and taking the time to write to us regarding the issue you have with the mirrors on your Street Twin. We have had customer feedback previously about this issue, and as a result of this we have asked our engineering team to reassess their functionality.
May I take this opportunity to clarify that the current mirrors meet all legislative requirements and have all the relevant homologation certification.
I would like to take this opportunity to thank you for your comments and for supporting Triumph Motorcycles. I would also like to wish you many more happy miles on your Triumph Street Twin."

So that's fair enough, they have acknowledged there is a problem and confirmed they are doing something about it, we can't ask for more than that.
If any other ST owner on here wishes to correspond with Triumph about this, please pm me and I will give you the name and contact details of the person who sent me this letter.

best om

 

No they don't fold, once set in position that's it, however even when tightened they will still rotate to prevent impact damage. I would have been happy to retain the original mirrors, but these ones are really effective for all round view.
I was thinking of making a 2" extension to the mirror stem out of interest, but decided to keep standard for re-sale.
Do Triumph make a centre stand, let me know how you get on with that, what do you find best for chain lube?, I use Halfords wax aerosol spray and just give the exposed section a squirt after each ride, reasoning that the whole chain will be kept lubed by doing that, it comes out as a white wax and doesn't leave residues over the frame or wheel.

 

Morning gents. Not wishing to hijack your thread, I use Wurth chain lube after every couple of hundred miles, the fling off is nearly non existent and a can is about £10 from internet suppliers. Hope that helps.