Speed Triple 1200 Rs

Got new Exhaust on. Too much snow to ride though .

 

It seems to me that your dealer didn't do a very good job of installing the heated grips then tried to cover up the damage. I've just been looking at Triumph's instructions for fitting the heated grips and it is quite involved requiring removing the headlights and messing with the wiring. It obviously takes time and care to do the job properly and there are numerous warnings in the instructions to be careful not to trap or kink any wires as this may cause electrical problems. Just wondering if a rushed job might have caused your issues?

 

Quick update:

Just got back from the dealership, figured I'd drop by unannounced.

The dealer hooked the bike up to the diagnostics and it's reported the same issue as before. Exhaust valve actuator.

They relayed it to the factory (i.e. HQ), and they asked for some further testing to be done. Dealer sent over the data and it sounds like factory are stumped. They think something else is causing this but can't point to anything off hand.

Apparently, I will be getting a call from Hinkley later.

The bike as of today

 

buenas noches amigo, lamento que tengas estos problemas. Tengo que decir que mi escape dejó caer el protector de la válvula y lo llevé la semana pasada para montarlo. Una vez que la armaron, arranqué la moto, el tablero mostraba "falla de transmisión" y cuando la apagué y encendí nuevamente "falla de motor". La volvieron a llevar adentro y salió sin fallar. Segun me dijeron fue porque tenian que subir una actualizacion y que la moto habia detectado un cambio de inclinacion, no se si es verdad o me dijeron que me callara, pero como andaba apurado No hice hincapié en el tema, trataré de averiguar más esta semana si puedo. Saludos y espero que tu problema se solucione lo más rápido posible. Disculpe mi traductor de google ingles

 

Translation: "Good night friend, I'm sorry you're having these problems. I have to say my exhaust dropped the valve guard and I took it in last week to mount it. Once they put it together, I started the bike, the dash showed "transmission failure" and when I turned it off and on again "engine failure". They took her back inside and she got out without fail. According to what they told me it was because they had to upload an update and that the bike had detected a change in inclination, I don't know if it's true or they told me to shut up, but since I was in a hurry I didn't emphasize the issue, I'll try to find out more this week yes I can. Greetings and I hope that your problem is solved as quickly as possible. Excuse my google english translator"

 

Hi Rixton, thank you for the information. Yes, I believe these exhaust valve actuators are VERY sensitive. If they report that they are unable to fully open or fully close or the calibration is not correct the bikes will throw errors like crazy.

If and when my issue is sorted and I am back on a bike the first thing I will be doing is fitting the Healtech ESE.

 

Pictures from SC website.

That’s the best looking exhaust I’ve seen on the 1200RS. It seems to come with either a carbon fibre or titanium finish. The titanium would look really good on a silver bike. I’m not usually tempted by after-market exhausts…..

 

Triumph are ignoring my request for a replacement (despite having had an opportunity to resolve the issue) and instructed the dealer to replace the following:

• Mid-section of the exhaust which is essentially the silencer box that sits on the underside of the bike. This is the part that the exhaust valve is actually attached to.
• Exhaust valve actuator (the motor that determines how closed / open the valve is)
• The Bowden cable assembly that translates the position of the actuator to the actual valve.

Essentially, the entire group of components that relate to the exhaust valve opening / closing behaviour (apart from the ECU).

 

Did you really think they would? Is it on finance? If so take it up with them....apart from the problem your having are you happy with the bike? Or will you get shot of it once the problem gets sorted? All bikes and cars are a pain in the arse......but we still keep buying them....

 

Not on finance.

I hoped they would, given they've already swapped the exhaust actuator and THE SAME issue presented again under 20 miles later. Going to see what they say tomorrow.

To answer your question:

Yes, other than this, I am indeed happy with the bike. If they sort me out one way or another, and it's trouble-free, great!

If, however, I am back in the dealership with more problems, I'll look to get shot.

 

It is winter here in Chicago but I can try and uncover it and shoot more pictures this weekend for you.

 

Quick update on my situation. They're putting me on a new bike with a warranty extension to 4 years.

Never say never

 

Quite right too. Great result in the end

 

Yup. Good outcome for sure and can't fault the service from both the dealer or the factory.

I will, of course, be staying with the brand

Fingers crossed I don't have any major troubles with the new one. Healtech ESE will be going on asap!!!! Done with bloody exhaust valves!

 

HAPPY DAY'S FELLA....

 

Also get ya new one in Black look soo much better lol.......

 

Here's a couple of new custom paint jobs, for sale on (dealer) ebay UK
See ebay for lots of other images

 

I'm so happy you have solve It, well done for the dealer too

 

I'd forgotten that I had posted this here. Sadly, the story doesn't end there and is, ultimately, rather tragic.

I picked up the replacement bike on 11th February. I immediately did 100miles on it. Bike felt great. The QS was crisper, and the brakes felt better to me (more feel / modulation).

Got it home that evening, fitted a bunch of my accessories (sat nav, wiring for heated gloves etc) and then, less the 24 hours later, while doing some more running in miles, I'd managed to low-side it on a completely benign turn. Resulting in it being damaged to such an extent, so as to be declared a total loss / write-off by the insurance company.

No idea what happened. Riding sensibly, and to the conditions (slightly damp, but nowhere near "wet"). Bike let got before I even made it to the entry point of the turn. Felt like the back went but not sure anymore. Could have been the front. Went down like a sack of spuds. Thankfully I had good gear on and my Tech Air 5 almost certainly saved me from injury.

Most plausible explanation is that I asked too much of the tyres for the conditions (even though I think I was taking it really easy). Something about the whole thing just felt off to me so I'm walking away from Triumph for now.

Insurance are paying out and I've got a Tuono V4 Factory coming tomorrow.