Wood's Motorcycles - Abergele

Discussion in 'Dealers & Workshop Reviews' started by Garydiesel, Nov 16, 2017.

  1. Garydiesel

    Garydiesel Member

    Mar 1, 2017
    24
    13
    Bangor, North Wales.
    I've had my Thruxton, (White, of course), for 13 months, and it still makes me smile every time I get on it.
    When I was cleaning the wheels last week, I noticed some corrosion on the rear wheel. They were only very small pits, but obviously were not going to get better.
    E-mailed some pictures to Woods, looking for advice. Couple of days later, had a note back saying that Triumph had agreed to replace the wheel! Within 6 days of my original query, the bike has a shiny new back wheel fitted!
    Really positive attitude from the staff, (and owner!), all sorted out with no hassle at all.
    Much more than I expected!:)

    Also free coffee and time to look at the new Explorers, Bobbers, etc etc :laughing::laughing::laughing:
     
    • Like Like x 3
  2. thebiglad

    thebiglad Old fart, still riding !

    Sep 25, 2013
    5,066
    1,000
    Central France
    What an excellent response from the dealer - BRAVO !!!!
     
    • Agree Agree x 3
  3. STIFFLER

    STIFFLER Senior Member

    Jan 27, 2015
    593
    143
    Shropshire
    I heard about them doing that sort of thing in 91-93 but amazed at that customer care now!!
    Top job Woods motorcycles & Triumph!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
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