Triumph Spares - Local dealers or online

Discussion in 'Triumph General Discussion' started by old git, Oct 13, 2016.

  1. old git

    old git Well-Known Member

    Jul 4, 2016
    194
    93
    Aberdeenshire, Scotland
    #1 old git, Oct 13, 2016
    Last edited: Oct 13, 2016
    Being relatively new to Triumphs I'm interested in whether or not Triumph have a decent online parts service. Can anyone recommend an online distributor of Triumph parts?

    Having being riding since the 1970's I remember only too well the frustration of travelling to and from dealers to order and collect spares and the frequent disappointment of them never turning up or the wrong parts being ordered.

    My T120 is new and I can find no parts online. I'm hoping that this is going to change soon. The reason I am asking the question in the first place is that Triumph go to great lengths to push their range of accessories and the first thing that I order (rear carrier/rack) is unavailable. I am given dates by the dealer and these dates come and go. The latest "might have date" is now late November but I'm not optimistic. Considering I ordered it in August, with the best will in the world it's just lousy service! I worry that this inability to supply is the same for critical parts. I'm hoping that the inability to supply my part is a one off!

    The last few years have seen a massive increase in online sales of everything and the ability to order bike spares and parts online has made my life so much easier. I rode offroad KTM's for years and the online spares availability and customer service is second to none. Most parts were delivered within a couple of days. I've only once in 5-1/2 years went to a dealer for parts for my FJR1300 (brake pads) and they managed to screw that up - 3 trips to dealers for something as basic as brake pads. Everything else has been done online and has been completely hassle free

    I don't want to be wasting time trailing back and forward to bike shops when I could be riding my bike and I really would like my experience of owning what is an excellent bike to be a pleasant one.
     
  2. Red Thunder

    Red Thunder Crème de la Crème

    Dec 2, 2014
    2,034
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    High Wycombe
  3. Red Thunder

    Red Thunder Crème de la Crème

    Dec 2, 2014
    2,034
    1,000
    High Wycombe
  4. old git

    old git Well-Known Member

    Jul 4, 2016
    194
    93
    Aberdeenshire, Scotland
    #4 old git, Oct 13, 2016
    Last edited: Oct 13, 2016
    Thanks guys, very much appreciated.:)

    Edit: Unfortunately the link to the part listed isn't what I'm waiting on but thanks anyway.

    Part required is: A9758190

    Nothing on any sites for online order. Triumph website just directs you to dealers.

    T120 not listed on any of the links but I'm hoping it's just because it's new and will be added soon.
     
  5. stevethegoolie

    stevethegoolie Elite Member

    Oct 16, 2014
    2,454
    800
    East Riding of Yorkshire
    I believe many Triumph dealers will send parts out by post - I've used Jack Lilley in the past.
    Also try www.triumphparts.gbr.cc aka Sprint Manufacturing.
     
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  6. sprintdave

    sprintdave Nurse, think it's time for his medications.
    Subscriber

    May 25, 2014
    1,554
    750
    Birmingham
    www.fowlersparts.co.uk too,similar format site to WOT but they use Triumph part numbers not self generated ones. Usually cheaper than WOT too.
    just looked for your part number but no luck tho
     
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  7. old git

    old git Well-Known Member

    Jul 4, 2016
    194
    93
    Aberdeenshire, Scotland
    Thanks, I've used Fowlers for my Yamaha in the past and found them to be very good.
    It seems to be the new Triumph models that aren't on anyones parts database yet.
     
  8. t552

    t552 Senior Member

    Nov 17, 2014
    417
    113
    Bristol UK
    I always order from Jack Lilley. They have a dedicated postal team that ship all around the world. Always give them your vin number and that will guarantee you get the correct part for your bike. Triumph change so many parts on what they call rolling change.
    or if you say my Daytona (eg.) you will be asked 600, 650, 675, 750, 900, 1000 or 1200 lol.
     
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  9. old git

    old git Well-Known Member

    Jul 4, 2016
    194
    93
    Aberdeenshire, Scotland
    A happy ending. Local dealer has been hassling Triumph and my part arrived today
     
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