Tiger 900 My Triumph Connect Headset Questions

Discussion in 'Technical Help' started by Jim Connor, Oct 22, 2020.

  1. Jim Connor

    Jim Connor New Member

    Aug 31, 2020
    8
    3
    Massachusetts
    Just some basic Questions and any feedback and knowledge would be appreciated :)
    After connecting HeadSet (Uclear is the product) and Phone to Bike

    Under Music menu it shows 2 slots, one slot is use by headset. I assume the headsets should be displayed here is this correct?

    Under Rider I show Phone and Headset I assume this is correct, is it

    The issue I am having and trying to figure out is why I do not get any audio feed to my headset
    The musical controls all seem to work on the bikes interface but no sound to headset.

    Any idea or things to try?

    I hope this make sense

    Thanks
    Jim
     
  2. Martze

    Martze New Member

    Oct 17, 2020
    1
    3
    Oñati
    I have the same problem...
     
  3. Jim Connor

    Jim Connor New Member

    Aug 31, 2020
    8
    3
    Massachusetts
    Using the same commutator
    that is Uclear
     
  4. Jim Connor

    Jim Connor New Member

    Aug 31, 2020
    8
    3
    Massachusetts
    Have you communicate with Uclear on this issue?
    I have and they have be excellent in assisting, they even sent me a Beta version 1.46 but this did not help
    I am not sure if this is Triumph issue or Uclear but Uclear as been very helpful
     
    • Like Like x 1
  5. Jim Connor

    Jim Connor New Member

    Aug 31, 2020
    8
    3
    Massachusetts
    Does anyone know what version of BT is currently used in the My Triumph hardware, is it version 5.0
     
  6. Martze

    Martze New Member

    Oct 17, 2020
    1
    3
    Oñati
    The old iphone 5s was the problem...
    Thanks
     
    • Like Like x 1
  7. Jim Connor

    Jim Connor New Member

    Aug 31, 2020
    8
    3
    Massachusetts
    so your Uclear system works on the Triumph now?
    That is, you hear music and it is controlled by the Dash?
     
  8. Martze

    Martze New Member

    Oct 17, 2020
    1
    3
    Oñati
    My headset is not uclear system
     
  9. Ducatitotriumph

    Ducatitotriumph Crème de la Crème

    Apr 25, 2019
    2,183
    1,000
    Rothwell
    A lot of people are having problems getting the system to work correctly i'm afraid.
    I think that triumph has a list of what will (or not...) work on the system in regards to headsets and phones etc.
    If you search on the forum, you can see varying rates of success and indeed, failure.
     
  10. steve lovatt

    steve lovatt Something else

    May 12, 2014
    9,215
    1,000
    North Yorkshire
    Yes, my Galaxy A50 won't work with the GPS but my old A5 will. I now see that that model is one of the phones Triumph tested. :cool:
     
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