Shout Out To Phillip Mccallen Motorcycles

Discussion in 'Dealers & Workshop Reviews' started by andyc1, Aug 19, 2021.

  1. andyc1

    andyc1 Lunarville 7, Airlock 3

    Feb 4, 2017
    2,927
    1,000
    N. Ireland
    I always like to praise where praise is due.
    I had an issue with my KTM where a stone chip had caused the taillight to crack. KTM refused a warranty claim on the grounds that it wasn't a manufacturing defect. As you can imagine I was annoyed as the bike was only 3 months old. Anyway, I got a phone call from Phillip himself tonight. He is covering the taillight for me...
    Very good of him to do so I thought, it's that kind of dealer/customer relationship that makes all the difference! High praise indeed! Happy to see that in this day and age, loyalty still counts. So, Phillip McCallen, not only a road racing legend, but also a genuine nice guy and a gentleman! You will have my custom for many years to come :)
     
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  2. Ducatitotriumph

    Ducatitotriumph Crème de la Crème

    Apr 25, 2019
    2,181
    1,000
    Rothwell
    Thats a great result and a win win all around!
     
    • Agree Agree x 2
  3. joe mc donald

    Subscriber

    Dec 26, 2014
    14,323
    1,000
    slough / burnham
    Yes McCallen.
    Great job. We need more genuine dealers like your self.
    Joe.
     
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