Is This Crap Or Not?

Discussion in 'Bonneville' started by Flashp, Mar 28, 2018.

  1. Flashp

    Flashp Noble Member

    Dec 6, 2017
    595
    343
    Hants
    I picked up a brand new Bonneville T100 last Friday and when I came to wash it I noticed that the seat sub-frame tubes were not welded in the same place as each other. I don't know if this is a problem or not but I expected better from Triumph. The tube clearly wasn't in the jig correctly for whatever reason. Have a look, let me know what you think...

    [​IMG]

    While disappointing, I'd actually be happy to be told 'yeah, they're all like that' because if Triumph say it's not acceptable I'm looking at a new frame and I really don't want a new bike torn down and re-assembled.
     
  2. Flashp

    Flashp Noble Member

    Dec 6, 2017
    595
    343
    Hants
    I will do, good suggestion. I'm in Saturday afternoon so that they can open a case, have a look and take their own photographs. Not relishing the possible outcome at all.
     
  3. dilligaf

    dilligaf Guest

    :confused: Doesn’t look right to me :confused:
     
    • Agree Agree x 2
  4. curly

    curly Noble Member

    Jul 3, 2016
    758
    443
    Burton Upon Trent
    Crap
     
    • Agree Agree x 2
  5. Valkman

    Valkman Member

    Apr 3, 2016
    18
    18
    Kings Lynn
    It doesn't look right to me. :scream: Even if it didn't structurally impact on your frame in any way, it's poor and I'd be disappointed as well. Triumph should fix it. I've done the Factory Tour & I was very impressed with the production line & attention to detail shown. Perhaps less so now. Let's hope their customer service is as good. Let us know the outcome FlashP . The mark of a good company is not measured when things are going right, but their willingness & ability to put things right when they go wrong.
     
    • Agree Agree x 5
  6. lexy

    lexy Well-Known Member

    Aug 19, 2017
    251
    63
    Midlothian
  7. John T

    John T Senior Member

    Jun 4, 2015
    613
    243
    Newcastle upon Tyne
    Not right that !
     
  8. StrippleMont

    StrippleMont Senior Member

    Nov 5, 2016
    344
    220
    Round your way!
    Not right, but probably is acceptable for Triumphs ever diminishing standards!

    Don't get fobbed off at the stealer, stand your ground and demand it is replaced.
     
  9. dilligaf

    dilligaf Guest

    My concerns would be that if that part of the framework wasn’t held properly in the jig for welding :( could it have had a knock on effect with regards to the rest of the frame :eek: while the welding was being done :(
    Probably not what you want to hear but I would take it back and insist on a replacement bike because I would have lost faith in this bike :mad:
    It’s a new bike :eek: it should be right :mad:
     
    • Agree Agree x 4
  10. Yorkshireman

    Yorkshireman Crème de la Crème

    Dec 12, 2015
    3,399
    1,000
    Barnsley
    Wonder how many are like that, how many owners have taken the time to have a proper look?
     
    • Agree Agree x 2
  11. Rocker

    Rocker Elite Member

    May 1, 2016
    1,662
    800
    Suffolk
    You're within 30 days so can demand (nicely but firmly) a full refund or a replacement they should play ball.

    I had a Speed Triple replaced because of faults with some hassle unfortunately spoiled the whole new bike feeling and I sold the replacement within the year.
     
  12. Rudeboy

    Rudeboy Senior Member

    May 2, 2017
    402
    113
    Bristol
    On the map or a load of crap id say that was shoddy workmanship allright built on a Friday I hate to say wouldnt be none too pleased myself after spending like £9K on a bike,
    Keep us all posted on your outcome m8
     
    • Agree Agree x 1
  13. stevethegoolie

    stevethegoolie Elite Member

    Oct 16, 2014
    2,454
    800
    East Riding of Yorkshire
    Would be interesting to have the frame checked on a jig for straightness.:worried:
     
    • Agree Agree x 1
  14. stollydriver

    stollydriver Elite Member

    Apr 25, 2015
    2,064
    800
    north wales
    Agree - reject, reject, reject. You don' pay for a major item that is sub standard. All the best...
     
  15. Flashp

    Flashp Noble Member

    Dec 6, 2017
    595
    343
    Hants
    It occurred to me that the error may originate somewhere else in the frame and as the result of cumulative error, this being the end of the tube if you like, displays a greater misalignment.

    I'll let them see it Saturday and photograph it to get the case open and then talk to the CAB on consumer rights. I might also consult an independent engineer if I can find one relatively close by and see what he/she has to say. I'll engage with the dealer/Triumph after I've had my advice.

    I personally feel inclined to reject it as a replacement frame on a week old bike is absurd to consider after nearly £9k spent. So, my feelings are largely aligned with many here, good to know.

    As an aside, like many other Thruxton owners, I've only just got over the stalling issue after not using it while Triumph eventually resolve a two year old problem. My Triumph experience hasn't been the best so far it's fair to say.

    I will of course update here when there is news.
     
  16. Flashp

    Flashp Noble Member

    Dec 6, 2017
    595
    343
    Hants
    Yes, the Thruxton was. Apparently mine was the first they'd seen with it. I raised it through DVSA as a safety issue.
     
  17. STIFFLER

    STIFFLER Senior Member

    Jan 27, 2015
    593
    143
    Shropshire
    This is disgusting of Triumph!!!!
     
  18. Flashp

    Flashp Noble Member

    Dec 6, 2017
    595
    343
    Hants
    #17 Flashp, Mar 30, 2018
    Last edited: Mar 30, 2018
    Made worse by the fact that they knew about it but continued to sell them knowing that they would be the subject of a recall on grounds of safety at some point. Knowingly putting riders at risk. Bit worrying.

    This is one of the more memorable moments when it cut out just as I got onto a major roundabout.
     
    • Agree Agree x 1
  19. Flashp

    Flashp Noble Member

    Dec 6, 2017
    595
    343
    Hants
    What's happened is that tube has been assembled at the joint circled in red incorrectly orientated. It's rotated which has had the effect of lowering the tube end creating the gap and also a wider gap at the yellow arrow. The grab rail boss is also now not horizontal.
    [​IMG]
     
  20. TriBriBon

    TriBriBon Well-Known Member

    Jun 23, 2017
    152
    93
    UK
    I really hope they play ball and offer you a new machine in it's place.
    Best of luck.

    Brian.
     
    • Agree Agree x 4
    • Like Like x 1
  21. dilligaf

    dilligaf Guest

    It’s definitely gotta go back :confused:
     
    • Agree Agree x 1
  22. stollydriver

    stollydriver Elite Member

    Apr 25, 2015
    2,064
    800
    north wales
    Send it back get a red one - eh dilligaf:rolleyes:
     
    • Funny Funny x 3
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