T120 Sticking throttle recall

Not on the UK recall list yet.

 

http://www.dft.gov.uk/vosa/apps/recalls/default.asp

 

Why would a throttle ( potentially ) stock in one country but not another, surely it's the same mechanism, almost understand a country
that has extreme temperatures but Poland and Germany !! Surely it's a matter of time before the UK has the same recall..

 

I think it happens when the heated grips are on their high setting, and it causes something to expand or melt!!

 

Well I received my recall letter for the sticking throttle syndrome..............

 

The recall notice only talks about the latest edition of the T120 and derivatives.

But clearly it's the same heated grips than can be fitted to many of the Bonneville model range, so surely any bike fitted with these heated grips should fall under this recall?

Bikes with these heated grip fitted as original equipment from the Factory will be easily identified......but what, if any traceability will the Factory have on any bikes that have been fitted with these heated grips from the Accessory Catalogue post sale?

I am guessing that dealerships are not notifying the Factory when they fit the official heated grips to bikes so there will be no traceability for a re-call.......so what will those owners have to do?

Cheers,

dickydido

 

Heated grips have been fitted and have been operating reliably for many years now on many bikes. Is this just another example of cheap and nasty, sub standard quality from Triumph? All manufacturers can't get everything right all of the time but the list of faults in the T120 range seems to be growing daily. I'll say it again, great bikes let down by an indifferent attitude to manufacturing quality.

 

I received a recall notice from Triumph yesturday. It's currently in winter storage so the dealer will be doing both updates when the weather gets warmer.

 

I picked up my new Thruxton in June last year and have had a few 'niggles' which have been sorted by Triumph with little fuss, with it being a new model I expected a few issues but I'm more interested in how they address those problems and so far I have no complaints. The harness has been changed, new battery, I have new shocks being fitted next week and the noise from the front has been explained and rectified as best they can, for now. You expect problems with a new model, well I do......

Let's hope they have changed the affected components for the 2017 builds. I Have seen a new Thruxton R with different shocks..

I seem to remember having all sorts of problems with my T509 back in 1997, so much so it put me off buying Triumph for nearly 20 years.

I've said it many times, the Thruxton is the best bike I've had and probably one of the best on the market at the moment, just my opinion of course ! and I'm sure Triumph will get it right, they need to..

 

Right, let me start by saying that I always wanted a Triumph and bought a T120 black and was in love and then, following a ride to have bike fixed due to the other recall on T120 bike (fuel pipe) I turned the heated grips on and all hell broke loose.
The bike was uncontrollable and sounded like an aircraft carrier and after stopping at some lights the bike took off like a jet when the lights changed back and I lost control of it.
Horrendous is an understatement and needless to say the dealers and triumph in particular were trying to avoid saying it was linked to heated grips, which It obviously was. 4 weeks after incident and bike was still in dealership, waiting on a fix and repair following me having to brake suddenly and bike falling over breaking several parts in the process.
Eventually triumph accepted that it was linked to grips (4 weeks later) and after 5 weeks I had the bike back and have subsequently sold it, as I thought Triumph were out of order and now the recall, which proves it was this issue all along.

Never again will I buy a new triumph, well at least one built in Thailand, as it is just not up to scratch and I will go for an old Brit built one, which I am sure will have challenges, but never a sticking Throttle due to crappy heated grips.

 

At least you didn't buy a Ducati

 

i nearly wet myself laughing at this one, as my other bike is a Ducati scrambler which has been perfect from day 1 and Ducati Coventry can't do enough for me. I am so disappointed with triumph and in particular their bloody awful up themselves attitude I,e, that it wasnt the heated grips, oh then it was and then they apologised but only after they confirmed a recall was going out. Real people should not be used as your test crash dummies Triumph.

 

I know mate JHP are quite simply brilliant , they've looked after all my Dukes. This is my Scrambler I sold to buy my Thruxton R, which I don't regret one bit.

 

Experimented with the grips while out yesterday and for sure the throttle is slight jammed (and by that I mean not returning but easily controlled) particularly on high setting much less on low which I've used a fair bit so have been experiencing the problem but not realising it. I will get the mod done but might go back to original if I don't like it.

 

Other then my dealership taking 6 full days and saying they installed the "washer" in my T120 in for the recall.... does anyone even know what this "washer" is and where it goes!??
I had no issues with mine but did it anyway as riding season is upon use quickly.

 

I Pick my Thruxton up on the 11th March, along with British summer heated grips....I hope it's as reliable as my previous 5 Ducati's...Having said that I had the Daytona 675R last year with no issues at all.

 

You'll love it

I've just washed the crud and fe365 off after yesterday's little excursion (which was grand) and there is that thing of beauty I fell in love with last year

 

Hello Watty,

I perfectly understand your point of view and the way it affects, how you see Triumph now.
I had similar problems with AUDI years ago and instead of buying another one - as previously planned - I switched to BMW and was very satisfied with their products and the service at my dealership.

The problem is: While you changed over to Ducati and I changed to BMW thousands of others do the same with different companies but for mostly the same reasons.
My point: as long as the well established companies just have to exchange unsatisfied customers without loosing any in the sum-up, they will not really adress the problem at the core.
In addition most of them do not generally produce crap and not all of their service-staff are selfcentered twats.
So for me it basically is a matter of being lucky... Which is a sad thing of course.
The T120 is my fourth Triumph and I had no major issues with any of them. But that just puts me on the other side of the experience-grid from your scary story.

I had a big issue with VW last year (not the software-shit) and since I was extremely disappointed, I was close to selling the car (which I love by the way; but it was the way they handled my problem and I already had tried all other VW AUDI dealers around with my AUDI problem).

Then I talked to the man who actually runs the dealership and told him just that.
To my big surprise, he noted all my points to refer to them later after checking with his employees, admitted something going wrong big time (!) and we settled the thing moneywise.
I guess, this is how it should work.
And there is a lot, the people at all those companies can learn from such an example...

Now my fingers bleed from typing, so I stop