Buzzing Noise From Scrambler 400x

Discussion in 'Technical Help' started by Spudknuckles, Oct 17, 2024.

  1. Spudknuckles

    Spudknuckles New Member

    Oct 17, 2024
    5
    3
    Australia
    Hi all. I'm new here so but I hope you won't mind me leaping straight in with a technical question. I did introduce myself first in the Newbies Hangout so I hope I'm not jumping the gun :cool:

    I bought a new Scrambler 400x back in January of this year. There have been several niggling issues with the bike but the most frustrating is an unusual and unpleasant buzzing sound coming from the engine. It's particularly noticeable at ~4,000 RPM in any gear while the bike is in motion. A recording can be found at the link below (turn up the volume and preferably use headphones):

    Buzzing 400x engine noise

    I've checked, re-seated, secured, padded or temporarily removed just about anything on the bike that has the potential to vibrate. I strongly suspect it's a cam chain/tensioner issue, but I would be very happy to be wrong on this if anyone can offer a logical alternative diagnosis.

    The recording was made while doing ~40km/h in third gear (~4,000 RPM) and the fault is very repeatable as you pass through, or sit on that rev range, particularly when the bike has warmed up. The noise becomes increasingly obvious on longer rides. Aside from the regular engine sound, there's a distinct 'buzzing' like an angry wasp inside a tin can. Its quite loud and rather embarrassing.

    This was reported to the Triumph dealer soon after purchase. The service department at the dealer in question (there's only one Triumph dealer in Adelaide upload_2024-10-17_17-32-58.gif ) kindly checked the bike over but somewhat staggeringly, the mechanic reported hearing nothing out of the ordinary. Having been reassured and sent on my way, I had hoped the annoying engine noise would diminish once the engine bedded in a bit. Sadly, the noise remains after 3000 km+

    The dealer is aware of the problem but has yet to agree to do anything about it. I'm new to Triumph, and a relatively new rider. I wondered if anyone has experienced something similar.

    Any advice would be very welcome.
     
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  2. Boothman

    Boothman Noble Member

    Jul 26, 2023
    666
    443
    Wigan
    Take it back to the dealer
     
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  3. ajc400

    ajc400 Senior Member

    Jun 4, 2024
    328
    113
    Glasgow
    #3 ajc400, Oct 17, 2024
    Last edited: Oct 17, 2024
    I also reported a noisy engine to the Triumph dealer, not like yours, but occasionally there is a kind of metallic sound on the over-run, and I was assured that it was normal. He pointed out that my last bike was a Honda, and a Triumph never sounds like a Honda "sewing machine"!!

    I've just gone with it and if it breaks, it breaks. The engine sound has improved with a few miles (nearly 3,000 miles now) but I must admit, it's not the nicest sounding engine to my ears.

    Listening to your audio, and if you are worried by it, I think I'd maybe try the dealer again.
     
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  4. ajc400

    ajc400 Senior Member

    Jun 4, 2024
    328
    113
    Glasgow
    Here is an interesting video of the Triumph sign accentuating noise by acting like a loudspeaker! I can't check mine as it's away for repair after a small coming together with a pickup, but have you check this?

    Clutching at straws, I know, but you never know!

     
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  5. Spudknuckles

    Spudknuckles New Member

    Oct 17, 2024
    5
    3
    Australia
    Thanks for the suggestion. I had come across that video previously and followed the advice to put a bit of padding behind the Triumph badge. I've padded a lot of other parts that I thought might have the potential to vibrate too. Unfortunately, the irritating sound remains.
    I'm sorry to hear you got that unhelpful response from the dealer. With those psychology and personal skills, he could perhaps consider a career in politics o_O
    Yes, I certainly will be doing that. However, last time I did they insisted that they couldn't hear anything out of the ordinary :confused:
     
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  6. ajc400

    ajc400 Senior Member

    Jun 4, 2024
    328
    113
    Glasgow
    #6 ajc400, Oct 18, 2024
    Last edited: Oct 18, 2024
    "I'm sorry to hear you got that unhelpful response from the dealer. With those psychology and personal skills, he could perhaps consider a career in politics o_O"

    I suppose I better defend West Coast Triumph.... they have been very good with my bike and any problems I've raised, even replacing the petrol tank for paintwork faults I couldn't see! The service guy who said the Honda engine was like a "sewing machine" was being funny.... he was previously a Honda owner too, and their engines are very smooth running!!

    Thinking about your noise at 4,000 rpm - does it go away above that rev range? The CB500X I had previously was a smooth twin cylinder engine, but even that had some owners noticing a resonance at about 5000 rpm with vibes through footpegs etc., but it usually smoothed out again above that.

    That's just another random thought from me, that it might be a feature of this "big single" engine. It's not something I can compare on mine at the moment (as I've mentioned before, it's away for repair after a small collision with a truck!), but maybe someone else could run their bike at 4000rpm and see what it sounds like for you.....
     
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  7. Spudknuckles

    Spudknuckles New Member

    Oct 17, 2024
    5
    3
    Australia
    Thanks ajc400. Hehe yes, comparing anyone to a politician is probably being a little too harsh so I apologise to the dealer in question.

    Interestingly, and pretty much echoing your suggestion above, someone pointed me to the 400 forum and a discussion about the rear suspension spring vibrating and making a loud buzzing noise at 4,000 RPM in any gear. I'm going to do some tests over the weekend to see if that could be the problem. I'll be so very happy if it turns out to be something so simple. I'll let you know what I find.
     
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  8. joe mc donald

    Subscriber

    Dec 26, 2014
    14,349
    1,000
    slough / burnham
    Yes both my 400's are as good as any big single. Bit vibratory at around the five thousand some times but nothing to write hoe about. I love them.
     
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  9. RickM46

    RickM46 Active Member

    Oct 12, 2023
    54
    28
    US
    Any news??
     
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  10. Spudknuckles

    Spudknuckles New Member

    Oct 17, 2024
    5
    3
    Australia
    #10 Spudknuckles, Oct 25, 2024
    Last edited: Oct 26, 2024
    Yes, mate. Check this thread on the 400 Forum. The results of the testing performed by me and others are documented there.

    The short version of the story is that vibration (sympathetic harmonic resonance) seems to be the cause of the annoying noise. Interestingly, this effect is intimately tied to load on the shock spring (~rider weight) as I've demonstrated in that thread. So, a lighter rider may report hearing nothing out of the ordinary when they test the bike!

    I've got the bike booked in with the dealer's Service Dept. for Monday. I've asked them to try swapping over the shock. I've ridden other 400's from there in the past and they didn't exhibit this noise issue. Any change (or hopefully) elimination of the noise will demonstrate conclusively that the rear shock is the problem. Maybe a better quality, third party suspension solution is the ultimate answer.

    They're also updating the ECU to see if that eliminates the stalling issue but that's another story.
     
  11. Pegscraper

    Pegscraper Elite Member

    Jun 12, 2020
    3,280
    800
    Yorkshire
    All engines produce vibration at various frequencies no matter how well baanced they are. All parts on a vehicle, structural, mechanical, trim etc will have a resonant frequency and if it matches vibes produced by the engine they will vibrate and produce noise. That's why engines in cars have a harmonic balancer on the crank, usually incorporated in the front crank pulley.
    Bikes with a lot of bodywork are more prone to unusual, "buzzing" type noises. I had one on the ZZR which I couldn"t pinpoint until I had all the bodywork off for a pre Winter clean and found two of the fairing panels had been vibrating against each other to the point where the finish has been rubbed away. I put it all back together with a bit of silicone lube, making sure all the fasterers were tight and the noise disappeared.

    Go round the bike checking all fasteners for tightness and for any signs of parts rubbing against each other, not just plastic panels but cables, wiring loom etc.
     
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  12. Spudknuckles

    Spudknuckles New Member

    Oct 17, 2024
    5
    3
    Australia
    Hehe, Thanks for the suggestion. I've tried padding, tightening, lubricating or temporarily removing just about everything easily accessible on the bike :laughing: The infernal noise remains :confounded: I think it might be coming from somewhere near the top of the shock or up under the fuel tank maybe(?). I haven't pulled all of that apart (yet) so you're probably right.
     
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  13. Spudknuckles

    Spudknuckles New Member

    Oct 17, 2024
    5
    3
    Australia
    Delete please
     
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