Featured West Coast Triumph, Hillington, Glasgow

Discussion in 'Dealers & Workshop Reviews' started by dav.a, Mar 9, 2023.

  1. dav.a

    dav.a Well-Known Member

    Jul 29, 2018
    178
    93
    Argyll
    Took my Speed Triple 1200RS to the new Triumph dealership, West Coast Triumph, Hillington, Glasgow for 2 remedial issues; fan heat shield and clutch detent spring and arm.
    Very impressed with the set up and staff. A warm welcome on arrival. Easy booking in, free tea or coffee and a nice seating area should you want to wait. There is a viewing window into the workshop a selection of new motorcycles, clothing and accessories. Braehead shopping centre is about a 30 min walk away (1.3 miles according to google maps).
    We are now blessed with two very good dealerships in central Scotland one on each coast. I have had experience of both and would have difficulty having a preference.
     
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  2. nickjaxe

    nickjaxe Active Member

    Sep 2, 2020
    64
    28
    Cheshire UK
    Sounds Great.....
     
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  3. ajc400

    ajc400 Senior Member

    Jun 4, 2024
    379
    113
    Glasgow
    I bought my Triumph Speed 400 at West Coast in May - very impressed with the welcome I received, availability of test bikes and dealing with the sales team. Ringing the bell and getting a big cheer when the purchase was made was a nice touch..... that might annoy some people, but I thought it was a bit of fun!

    Hopefully the servicing side is just as well sorted.... it's in for the 600mile service later this month.
     
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  4. Tony Rossi

    Tony Rossi Member

    Jun 3, 2024
    16
    8
    Glasgow
    I bought my 765 RS from Hillington, excellent place.
    They are very helpful in there
     
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  5. Stramasher

    Stramasher Senior Member

    Jun 10, 2020
    475
    113
    ex-0141
    Service & MOT was cheaper than an independent I had previously used.
    But bike got a thorough going over.
     
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  6. Tony Rossi

    Tony Rossi Member

    Jun 3, 2024
    16
    8
    Glasgow
    I'm trying to get my first service done and dusted, get the bike unrestricted and get full power to have even more fun!
     
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  7. dav.a

    dav.a Well-Known Member

    Jul 29, 2018
    178
    93
    Argyll
    Here we go again....took the bike in for a replacement quickshifter. Excellent service again. A.warm friendly welcome, comfortable chair, quality coffee and biscuits whilst you wait. Glass screen through to watch the work being done. Fabulous.
     
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  8. Tony Rossi

    Tony Rossi Member

    Jun 3, 2024
    16
    8
    Glasgow
    Morning, mine is in next week for these indicators being full of condensation, really bad every time I wash the bike they end up all wet inside then takes ages to get rid of it.
    Might upgrade to the evotech scrolling ones if it happens again
     
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  9. joe mc donald

    Subscriber

    Dec 26, 2014
    14,420
    1,000
    slough / burnham
    All good reports there. Do keep praising the good dealers.
     
  10. ajc400

    ajc400 Senior Member

    Jun 4, 2024
    379
    113
    Glasgow
    This might be handy to know - if your bike is in West Coast Triumph for a couple of hours or more, the No22 Silverburn to Braehead Shopping Centre bus stops nearby on the main road and lets you pop into the shopping centre/cafes/restaurants at Braehead.

    Don't know the fare.... I have my over 65's bus pass.... but it can't be much, it's a short journey.
     
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  11. TRIPLE X

    TRIPLE X Senior Member

    Sep 1, 2021
    357
    113
    Downham Market, Norfolk
    West Coast Glasgow dealer of the year in this week's MCN
     
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  12. Tony Rossi

    Tony Rossi Member

    Jun 3, 2024
    16
    8
    Glasgow
    Good on them to get an award like that, Dealer of the Year!
     
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  13. joe mc donald

    Subscriber

    Dec 26, 2014
    14,420
    1,000
    slough / burnham
    Yes goes to show you. When patrons praise good service it get noticed. Long may it last.
     
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  14. dav.a

    dav.a Well-Known Member

    Jul 29, 2018
    178
    93
    Argyll
    It just keeps getting better....whilst in for the quickshifter work I mentioned a sticking left hand switch cube toggle. Once confirmed a replacement was ordered. Unfortunately the wrong one arrived but fitted anyway. Once realised the service staff arranged to collect my bike from the ferry terminal, replace the switch cube with the correct one and return it to the ferry terminal. All at times that suited me.
    It transpired It would suit me to take it to them but meet up to collect it.
    For the first time in over a decade ferry staff placed me at the front of the ferry which resulted in the bike getting sprayed with sea water.
    On arrival at the dealer I asked to use their jet wash or get some soapy water to wash the salt off. Donald at reception would not hear of it and insisted on washing the bike himself. Not only that but he also sprayed the bike with Scotoiler FS 365. A massive thanks to him and West Coast Triumph. Oh also when I dropped the bike off plates of scones and yum yums were beside the coffee machine.
     
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