Showroom Experience In Bangalore

Discussion in 'Triumph General Discussion' started by Raghu, Sep 22, 2023.

  1. Raghu

    Raghu New Member

    Sep 22, 2023
    2
    3
    Bangaloire
    I am not sure if anyone else also found a similar experience. But i am sharing mine.

    I have had booked a Speed 400 online and wanted to test ride. I was thinking of an upgrade to may be Tiger 800/900 if not satisfied with Speed 400.
    So visited Keerthi showroom in Bangalore along with my kiddo. I have been a bike rider for several decades now.

    There was no one to even care about who walked into the showroom. After a long wait one lady walked in Then they asked my DL and said i have to wait for test ride, After a long another wait, They said that i have to have a riding gear . I took a jacket from i kid, (which does not serve any purpose what so ever) but they were satisfied with me wearing a jacket. Then they said i need a riding shoe and a normal shoe wont suffice.

    Looking at all of these, Does it mean that the bike is unsafe to ride due to which i have to always wear riding gear even for a 5 min test ride in Bangalore traffic where the speed cannot cross 20-30km/hr ?

    I can understand a long hour , Highway rides where a riding gear is mandatory. I am not sure how can one who walk into a showroom in a car would get all riding gear's ready for a test ride. I am not sure if this is only with me or some one else has also encountered the same
     
  2. learningtofly

    learningtofly He’s not the Messiah, he’s a very naughty boy!
    Subscriber

    Sep 25, 2018
    2,134
    1,000
    Hertfordshire
    Sounds like they take their duty of care seriously, for which you should be thankful. You should have turned up wearing suitable gear IMO.
     
    • Agree Agree x 5
  3. Boothman

    Boothman Noble Member

    Jul 26, 2023
    676
    443
    Wigan
    No test ride in the UK without your licence, signing indemnity paperwork for insurance/penalties and appropriate riding gear - and quite rightly so IMO.
     
    • Agree Agree x 2
  4. Traveler

    Traveler Well-Known Member

    Jun 21, 2023
    149
    93
    Helena, Sweet Home Alabama
    Same in the USA!
     
  5. Raghu

    Raghu New Member

    Sep 22, 2023
    2
    3
    Bangaloire
    License and indemnity are a must here as well, But the riding gear of jacket and other gear are going overboard i feel
     
    • Like Like x 1
  6. Traveler

    Traveler Well-Known Member

    Jun 21, 2023
    149
    93
    Helena, Sweet Home Alabama
    Requiring common safety equip does not fall under 'going overboard'.
     
    • Agree Agree x 1
  7. Cornelii

    Cornelii Active Member

    Aug 8, 2019
    147
    33
    UK, Notts/S.Yorks
    Hi Raghu,
    It's great to have you join this forum.

    I'm wondering if it's a clash of cultures occurring.
    As others have mentioned, in the UK, US etc. it's an expectation and a "duty of care" (people sue, even though it should be their personal responsibility). I know India is far more relaxed - the last time I was there, I think the law was riders must "have" a helmet, rather than "wear", and so I often saw helmets being carried on the handlebars.
    I've also seen mandatory training for Indian workers to work in the UK (created by the Indian management), which again misaligned culture badly.
    I think Triumph, Bajaj and the dealerships will all learn a lot over the coming months. I know that doesn't help you now Raghu, but maybe does explain some of the issues (for everyone on this forum).

    Did you manage to get a test ride?
    I know I'm personally very interested in how people find these new bikes as they're not available in the UK for some time yet.
    Please let us all know your thoughts if you can.
     
  8. Raghu

    Raghu New Member

    Sep 22, 2023
    2
    3
    Bangaloire

    Thanks Cornelii,
    Here are a few things that really made me go nuts... The showroom if its mandating the Gear and if its really concerned about the rider, Then it should be really strict on the riders Jacket / Riding shoe / helmet etc. It cannot be that any riding jacket is fine ( even a rain jacket ) was Ok. Similarly for a riding shoe, they were fine with snickers but not Ok with crocs.

    I have had been a rider myself for the past 20-25 years and have been riding RE's Interceptor's and Super Meteor's and a Triumph Speedmaster, And recently wanted one more for kiddo infact i have booked one as well. But the real bad experience in showroom is now really making me think otherwise and look at other options such as Suzuki or Ducati's.
    I did not experience these in the past when i picked up mine earlier. If this is the case at the time of test ride, i am wondering what would be the fate when one owns up a bike.

    And unfortunately i still have not got a call from Triumph for a test ride despite walking into the showroom and booking one asking for one etc. I wish they some day would call me. But chat messages say that i can contact the showroom to get my new bike as my waiting period is over.
     
    • Like Like x 1
  9. MEM62

    MEM62 Well-Known Member

    Aug 24, 2020
    113
    83
    Basingstoke, Hampshire
    How do they know where you are going to test ride it and at what speed you will ride it?
     
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