Scorpion Exo-com Headset (uclear)

I'm posting this for others who go searching for the Scorpion EXO-COM headset/intercom system, which I think is made by UCLEAR or at least the software is by UCLEAR.

I bought a new Scorpion EXO-GT930 modular helmet along with the EXO-COM kit. I've had a couple EXO-700 helmets and an EXO-1000 helmet. Loved them. But the GT930 is a heavy helmet. Really big too. I'm not happy about how heavy the thing is on your head. But I was really hoping the EXO-COM would be great, and I wanted to pair it with my brand new 2022 Triumph Tiger 900 GT Pro. Nope. Can't get it to work.

I have a cheap $29 Bluetooth helmet headset that I was able to add to an older helmet. After much trial and error, it works fairly well but doesn't have much volume and the sound quality is just 'meh'.

The sound quality for music on the EXO-COM is pretty good. Great volume, and it will pair with my iPhone just fine. But in following the normal process of pairing with my Tiger and the Triumph app -- I never get any sound.

The usual steps that I followed were:

• If the headset is already paired to your phone, UNPAIR it
• On the Tiger, make sure your phone is already paired to the TFT
• On your phone, make sure the 'My Triumph' app is installed and working
• On the Tiger, pair the headset to the TFT as a rider headset

That's the process as I understand it and that works for my cheap Bluetooth headset. But the EXO-COM doesn't work. It will pair to the TFT but when I attempt to play music, I get nothing (no sound).

In checking the forums and Facebook groups, it seems that UCLEAR is often mentioned as being a problem headset for the Tiger.

 

Unfortunately, I have returned the Scorpion headset. I bought a Cardo headset, which I love. But I've also had trouble connecting it to the Triumph. I hear that the more expensive Cardo packtalk should work. I got the Freecom 4X (or something like that). Love the headset! But I'll try again after having the dealer do a firmware upgrade on my Triumph. I hear there's a software upgrade available now.