First time posting here and somewhat dismayed to see that this is an issue. Last year I had the same problem on my 2018 Street Scrambler. Went in and got fixed under guarantee. It took nearly two months. Yesterday going down a super-steep hill, I was unable to change out of 5th gear. Dangerous is an understatement. The wife, who was on the back, is livid and not willing to ride pillion again on this bike. It's going back in under the last few months of the guarantee and I'm seriously considering getting rid, as this is twice in 5000 miles and next year it's going to cost me, what? £600? What is the potential of getting a recall?
Hi, yes saw it this morning. I posted a link to the UK DfT on vehicle safety. Maybe if enough people make a fuss they will do a recall before someone dies.
To summarise that, a year ago Triumph produced a new gear selector [PDF] for most of the water cooled bikes, the implication being there's a problem they're trying to fix even though they aren't acknowledging that. So now I've got something more to worry about, do I pay to get selector replaced, or risk bigger problems and costs down the line? In my two years of Speedmaster ownership I've had to have 4 things fixed under warranty so already not got great confidence in the bike. Can't say I'm likely to buy Triumph again...
https://www.gov.uk/vehicle-recalls-and-faults/report-a-serious-safety-defect Link to report to DVSA - I have submitted mine, it is a request for investigation. If they get enough reports maybe they will act. Mine hasn’t gone yet but I fear it’s a matter of time. Perhaps those with these bikes with five minutes could complete the form online?
This is all a bit disappointing, I was thinking of buying a 2016 T120 this weekend, but given the issue mentioned above I think maybe not, the one I was looking at has done 24k miles which didn’t bother me, but now does as bikes seem to be failing at higher mileages as well as low, oh well back to the drawing board!.
I have completed the online form to DVSA on the basis that my bike hasn’t yet developed the fault but Triumph, who are clearly aware should be more proactive. dealer advised me they can carry out a warranty repair only after failure. DVSA were quick to respond and are asking for further information in order that they can investigate. I have sent them what I have but I think reports from those who have had the failure would be a great help. https://forms.dvsa.gov.uk/Vsdr/create
All manufacturers have problems Some more than others I remember a big hoohar about BMW’s spitting policemen down the road Honda’s CX500 water pump seals and chocolate camshafts Kawasaki’s carb icing on the early Ninjas Stop worrying and enjoy your bike What will be will be
If anyone can feck a bike up it's me anyone with one of these that is approaching the end of the warranty period then for a small fee I will ride it for a week or so , if it doesn't break you got a goodun , if it does break it's still in warranty , win, win!
You can leave any bike outside in the elements and it will look knackered as well. Like all modern bikes they need looking after
