New helmet - but .....

Discussion in 'Triumph General Discussion' started by stevethegoolie, Jan 22, 2017.

  1. stevethegoolie

    stevethegoolie Elite Member

    Joined:
    Oct 16, 2014
    Messages:
    3,015
    Likes Received:
    2,455
    Trophy Points:
    800
    Location:
    East Riding of Yorkshire
    Is it??:confused:
    I bought a new helmet on Friday - a Shoei XR-1000. I like them because they fit me well - this is my third. I actually thought that they had been discontinued, but when I mentioned it, the sales lad said no, he didn't think so. Long story short, after trying many others I bought it - SWMBO flashed her credit card. Price was a good one (after some bartering) - £250 including pinlock. Not the colour I would have chosen but a lovely fit.
    Why I did it I don't know, but today I had a look at the production date sticker, amongst other things, and saw the date was 080422 which translates to 22/04/08. Shoei give a 5 year warranty within a seven year period starting from the production date - if I understand it properly. That is up to 2 years allowed 'on the shelf' and 5 years of useage if that makes sense. The one I bought will be 9 YEARS OLD in April.
    Should a helmet that old even be up for sale at a reputable dealer's showroom (J&S Doncaster)?
    More importantly, is it safe to use? Shoei's own website seems to think not as degradation can start after 7 years in the shock absorbent lining.
    I've fired off an email to Shoei UK telling them what has happened and tomorrow will be communicating with J&S, either in person or over the phone - probably the latter, at least initially.
    There is no way that I would buy a 9 year old (new) helmet at any price. But it just goes to show that even with such an important piece of safety equipment you can't be too careful!
     
    #1
    • Like Like x 1
  2. MickEng

    MickEng Noble Member

    Joined:
    Sep 29, 2016
    Messages:
    2,649
    Likes Received:
    1,807
    Trophy Points:
    450
    Location:
    West Yorkshire
    Does seem like an old shelf life, but I do not think that the product would degrade.
    My gut instinct would be that all is okay
     
    #2
  3. stevethegoolie

    stevethegoolie Elite Member

    Joined:
    Oct 16, 2014
    Messages:
    3,015
    Likes Received:
    2,455
    Trophy Points:
    800
    Location:
    East Riding of Yorkshire
    Cheers, Mick. Will find out tomorrow - hopefully!
     
    #3
  4. TEZ 217

    TEZ 217 Crème de la Crème

    Joined:
    Mar 6, 2016
    Messages:
    3,925
    Likes Received:
    3,152
    Trophy Points:
    1,000
    Location:
    south shields
    I would go along with Mick on this one as a guess, but will be interesting to hear what comes back from Shoei
    and the dealers on this one
     
    #4
  5. Dougie D

    Dougie D Crème de la Crème

    Joined:
    Jan 30, 2016
    Messages:
    6,448
    Likes Received:
    10,662
    Trophy Points:
    1,000
    Location:
    Blairgowrie Perthshire
    i imagine it will also depend how many miles you do in a year,a courier could rack up more miles in one year than your average rider would do in 5 years,
     
    #5
  6. stevethegoolie

    stevethegoolie Elite Member

    Joined:
    Oct 16, 2014
    Messages:
    3,015
    Likes Received:
    2,455
    Trophy Points:
    800
    Location:
    East Riding of Yorkshire
    Right ... some progress.

    Shoei advise a shelf life of 5-7 years from first use. Warranty of 5 years from date of purchase (after 01/01/13) regardless of date when helmet was made . In my case, and others similar, Shoei are offering a full 5 year warranty. This is a good thing. However, it still worries me that I have just bought an 8 going on 9 year old helmet, on which my life may depend at some point (but hopefully not!) and in 5 years time or so I will, in all probability, be riding around wearing a 14 year old helmet - I do find that just a wee bit scary!

    Talking to J&S, they were direct and to the point .... if it has not been worn/used, then bring it back for exchange - no argument. Bless 'em! I do feel though that I would just prefer a refund, having spent well over an hour trying on many helmets the other day without finding one that fits as well, especially when wearing glasses. I will have another try-on session when I return to the shop and then if no joy will leave it, get a refund (hopefully) and try again later next month.

    Still feeling a bit confused though.:confused::confused:

    I really must have an odd shaped head!:eek:
     
    #6
    • Like Like x 1
  7. MickEng

    MickEng Noble Member

    Joined:
    Sep 29, 2016
    Messages:
    2,649
    Likes Received:
    1,807
    Trophy Points:
    450
    Location:
    West Yorkshire
    You may be better taking the refund as it will only worry you over time regarding the actual date of manufacture.
    I would imagine it is a fairly common practice amongst all helmet manufacturers but peace of mind is a big thing.
     
    #7
    • Like Like x 1
  8. Sprinter

    Sprinter Kinigit

    Joined:
    Aug 17, 2014
    Messages:
    7,364
    Likes Received:
    6,029
    Trophy Points:
    1,000
    Location:
    uk
    perhaps a credit note, then you can at least look at other items?
    oooo fits you sir.
     
    #8
  9. crispey

    crispey crispey creme de la creme

    Joined:
    Nov 6, 2014
    Messages:
    10,198
    Likes Received:
    7,246
    Trophy Points:
    1,000
    Location:
    Uk
    Maybe you can find one with a later sell by date, you know, like in the supermarket, dig around the back of the shelf!
     
    #9
  10. stevethegoolie

    stevethegoolie Elite Member

    Joined:
    Oct 16, 2014
    Messages:
    3,015
    Likes Received:
    2,455
    Trophy Points:
    800
    Location:
    East Riding of Yorkshire
    Ah .... so you've seen me out supermarket shopping! Scourge of Lidl I am!! Other supermarkets are available and are treated with the same disrespect!!!:p:p
     
    #10
    • Like Like x 1
  11. stevethegoolie

    stevethegoolie Elite Member

    Joined:
    Oct 16, 2014
    Messages:
    3,015
    Likes Received:
    2,455
    Trophy Points:
    800
    Location:
    East Riding of Yorkshire
    That's the problem! They DON'T bloody well fit. I've decided that my head is a very weird shape. I'll probably end up with a £80 helmet that has somehow been awarded a Sharp 5* rating!:confused:
    I may yet have to try an open face jobby!:eek:
    I'm sure I never used to have this problem before, at least not to this extent.
     
    #11
  12. MickEng

    MickEng Noble Member

    Joined:
    Sep 29, 2016
    Messages:
    2,649
    Likes Received:
    1,807
    Trophy Points:
    450
    Location:
    West Yorkshire
    Owt to do with an hair style change over the years, oh and they do say your ears grow bigger as you get older. lol
     
    #12
    • Like Like x 2
  13. sprintdave

    sprintdave Nurse, think it's time for his medications.
    Subscriber

    Joined:
    May 25, 2014
    Messages:
    2,469
    Likes Received:
    1,611
    Trophy Points:
    750
    Location:
    Birmingham
    and the ear hole hair........the weekly rampage with the clippers.
    Where the fuck did those half inch ones come from??????? Lol
     
    #13
    • Like Like x 4
  14. MickEng

    MickEng Noble Member

    Joined:
    Sep 29, 2016
    Messages:
    2,649
    Likes Received:
    1,807
    Trophy Points:
    450
    Location:
    West Yorkshire
    Aye, I forgot about that, I wonder if that's why your ears grow bigger to allow for the extra thatch.
     
    #14
    • Like Like x 1
  15. sprintdave

    sprintdave Nurse, think it's time for his medications.
    Subscriber

    Joined:
    May 25, 2014
    Messages:
    2,469
    Likes Received:
    1,611
    Trophy Points:
    750
    Location:
    Birmingham
    Lol, I guess somewhere there is a cottage industry for that,........ not here tho coz we are sensible biker types,o_Oo_O
     
    #15
    • Like Like x 1
  16. MickEng

    MickEng Noble Member

    Joined:
    Sep 29, 2016
    Messages:
    2,649
    Likes Received:
    1,807
    Trophy Points:
    450
    Location:
    West Yorkshire
    Saves on the ear plugs if you train them right with the added advantage of never losing em.
     
    #16
    • Like Like x 2
  17. stevethegoolie

    stevethegoolie Elite Member

    Joined:
    Oct 16, 2014
    Messages:
    3,015
    Likes Received:
    2,455
    Trophy Points:
    800
    Location:
    East Riding of Yorkshire
    FECK OFF YOU BASTIDS!!!!:p You are not helping my self esteem!:(
    I now need a dark, contemplative corner to quietly sob in whilst contemplating the meaning of life and the shape of my hereto beautiful cranium.:confused:
    Tomorrow I shall return to Doncaster and see if I missed any suitable helmets. Not too hopeful, but you never know. After last Friday's 'trying on' session I could see where the helmets had been on my forehead - strange little bruises in strange little places!
    Ah well .... onwards and upwards.:)

    I really do find all these problems very strange though. 'Tis weird!
     
    #17
    • Like Like x 1
  18. Sprinter

    Sprinter Kinigit

    Joined:
    Aug 17, 2014
    Messages:
    7,364
    Likes Received:
    6,029
    Trophy Points:
    1,000
    Location:
    uk
    if its a dealer?... you could use credit note for tyres or gloves or stuff, is all.
     
    #18
  19. PompeyMark

    PompeyMark Senior Member

    Joined:
    Sep 12, 2016
    Messages:
    446
    Likes Received:
    280
    Trophy Points:
    113
    Location:
    Portsmouth
    I feel your pain stevethegoolie
     
    #19
    • Like Like x 1
  20. mappster

    mappster Member

    Joined:
    Jan 24, 2017
    Messages:
    83
    Likes Received:
    61
    Trophy Points:
    18
    Location:
    North Wales
    If your not happy get a refund or credit note (make sure it's not got an expiry date) and don't settle for an helmet you don't want because you feel obliged!
     
    #20
    • Like Like x 1
Loading...

Share This Page