Advice please. Stealers still got my d600 they broke!

If the bike is still in warranty, I would be wanting a courtesy bike of the same spec. while they are repairing it.
If the repair is not to your satisfaction, they have the option of fitting a new engine, supplying you with a new bike or giving you a full refund.
That is of course the bike is still within its warranty period, that all service requirements have been adhered to and that you have not modified the bike in any way.
Push for the courtesy bike first, it will make them get a move on knowing you are thraping about on one of their demo models in this weather.
Good luck mate, don't be afraid of being a f****ing pain in the arse to them.

 

Phone them and go through every thing so far and have someone listening and or taping so there is know doubt whos at fault no need to be anything other than nice. "hi remember me Im the guy with the ... that you ...then when you test drove...and you said... so hows it going now", or get it in writing, be friendly supportive, easy to deal with and strict,you are right and you need to lead them through this gently just keep your self protected and keep moving to a conclusion.
They ll get sticky if its going to cost them, you want to keep it moving

 

It doesn't sound like nice is working.
Vlad is without his bike, I would be very demanding and want a courtesy bike at the very least, they can take as long as they want then, but I am sure it would make them get their finger out knowing you're putting mileage on their bike in this weather.

 

If I remember correctly Vlad's bike is a Daytona 600 so it's not a question of new bikes or guarantees.

Vlad, if I were you I would write a formal letter to the garage proprietor (address it by name) and list factually all that has happened including conversations and time frames. In this letter state what you want to happen in clear and specific terms; then specify the time frame your requirements must be delivered. Send this letter by recorded delivery keeping a copy for yourself.

You need to build a history of events just in case it goes to court.

 

back it up with emails lots of emails then every thing is kept on record

 

Vlad, how old is the bike ?

 

Sounds more promising, fingers crossed for Wednesday.

 

Hi Vlad, there appears to be some light..............................................................

 

They've admitted they test rode it and, apart from a little hesitation at 3k the.bike ran well. I've a health check video from before any work was done. (not running btw)

Vlad.[/QUOTE]


Your first post says they took it for a test drive so your good

 

solicitor sounds like the best way to go,,or at least the threat of it and don't forget 'emails' they are a good way of keeping records of what's been said

 

Vlad, have you named and shamed this dealer yet??

 

Are there any solicitors on the forum that may be able to help out ?
If not, this could turn into a very expensive and time consuming exercise, proving the dealer is at fault may be near on impossible.
Sorry to sound pessimistic but from my experience this is not sounding good and you certainly don't want to find yourself having to pay huge legal bills on top of having to get the bike repaired.
May be better to take the bike away and get an independent assessment.

 

they shouldn't be req'd but without the threat of they may just try it on, which just ain't right,I think they should have been running around with their hands waiving in the air shouting" it's a fair cop govner" as soon as they test rode it

 

could always contact Triumph themselves and point them in the direction of their dealer and the standard of their workmanship,it worked for me with Norton back in the 70s

 

That would be my approach now, youve done all you can and dealer is reluctant to take the blame for anything, pay nothing as yet dont even agree to pay for what they may find, Make contact with Triumph !!!

 

Screwing up valve timing is nothing short of complete incompetence!!