Featured Credit Where Credit's Due!!

Excellent.
Back in 2019 I needed/wanted a new rearwheel at the 500 mile service when I changed tyres.
No issue whatsoever, wheel exchanged.

 

Glad you got sorted to your satisfaction and yes credit to them, but gotta say a whole lot of issues that could and should of been avoidable before they took your hard earned money.

 

Great eventual result!

 

Not an experience quite like yours, and not the fault of the brand, but the dealership.

I bought a brand new John Deere zero turn mower a couple years back. I got a John Deer hat, T shirt and key chain. When I picked up the Speedmaster I asked "What, no Triumph bling since I just dropped all this coin here?"
I got a key chain.

 

I hope they extended your warranty free of charge as well ………

 

Hello All... I had a similar experience ...... Briefly some theiving bastxxd tried to steal my 865 cfi Bonnie... They only managed to trash the ign barrell. This was last Oct.....Fowlers Bristol told me a new lock assembly wouldnt be available till end Feb 2023 !!! 4 Moths off the road....
I e-mailed Nick Bloor , with a not impressed letter regarding Triumph parts availabity , for such a 'regular' part .
I then had a e-mail from a chap called Carl at Triumph aftersales.... He quoted a Global supply issue , but would work hard on my behalf and remain in touch with any updates ..... He sourced the part and mailed FOC ......( I made a donation in leiu to Wilts Air Ambulance ) .
This restored my faith in the Triumph 'brand' .....and if u have a genuine gripe it is worth letting 'the Boss' know......
Safe riding to all. Robin

 

Unfortunately this is not uncommon across the industry as the buyer becomes the beta tester for the manufacturer with bikes getting ever more electonically complicated with sensors for just about everything now. The important thing is how the customer is then dealt with and its unfortunate you had to go to the top to get a resolution, something the dealer should have sorted for you. BUT.... you got there in the end and it's a lesson to us all not to tollerate poor service from the dealer and to go higher up the food chain if you're not happy. I hope this is the end of your poor experience now and you can finally enjoy your bike

 

When I bought my Street Triple in late 21 not only did I get 10% off of list without a murmur, just showed what another dealer was offering 100 miles away, I received a very nice backpack that was listed at about £50 at the time.

 

I took my '22 RS in 3 weeks ago and just got it back, all 5 recalls done at once: re-torque engine cover, re-torque some rear wheels bolts, replace exhaust servo cover, shift detent something (this was news to me I knew the others though), and the fan heat shield. Sadly my bike boiled over last year, I'm not sure if it's sipping coolant or just needed to be refilled, as I filled the reservoir twice so far. Just checked, reservoir is almost half full, so that's a good sign!

 

Bloody hell, you had me worried so I checked on the government website and found none for my 2021 R. I had expected more than yours because it’s older.

 

Aren't the UK '21 and US '22 the same bike? Maybe your dealer took care of things if you've had a service visit or two.