Insurance Phishing Text Message

I am with MCE Insurance. Yesterday I received a text telling me that I had a missed payment and had been charged an additional fee for this. A link was provided to a number to call to pay what was owed.

It was a good text as it was 1. Spoofed so that it appeared on the end of legitimate texts that I have received from MCE. 2. The linked number was very similar to the legitimate numbers used by MCE or may indeed have been one they do use that had also been spoofed.

It was clearly a phishing attempt as I do not make payments of the amount specified, my account with MCE is not in arrears and the spacing / punctuation of the text wasn’t quite right.

I rang MCE (who confirmed there was no issue with my insurance) and the customer services agent also told me that he had spoken to someone yesterday who had had a similar text. I have emailed them with a screenshot of the text and also reported to NCSC phishing reporting service.

Just wanted to warn people as it is a pretty good attempt and I can imagine people busy and distracted or a bit less aware falling into the scammer’s trap.

The screenshot shows two legitimate texts and the phishing attempt on the end.

 

Yes; I believe it was a spoofed number to seem legitimate.