Tec Bike Parts, Any Good ??

Discussion in 'Bonneville' started by Adventure Boy, Nov 26, 2021.

  1. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    Just tried to contact TEC and there is no phone number on their website which is a bit weird
    I want a
    Full front fork kit
    K+N Filter
    Headlight Brackets
    Front indicator re-location bracket
    and maybe a couple of other bits
    Ive tried to email them asking if I could get next day delivery and pay the extra but no reply as yet, what I dont want to do is pay over £300 and not have any idea when these bits will be delivered as ive got the bike stripped doing some other bits to it
    ??

    Rob
     
    • Like Like x 1
  2. Funnyfarm

    Funnyfarm Active Member

    Jan 3, 2020
    104
    33
    Hampshire
    I have bought products off of them and have been prompt sending them out, I have ordered a tail tidy off of them today but may take longer than usual due to black Friday....
     
  3. beerkat

    beerkat Senior Member

    Aug 14, 2019
    859
    243
    Cheshire UK
    I've bought several bits from them and there's never been a problem. They deliver promptly and you can return or exchange stuff without issue.
    They were closed briefly for a day or two this week (as stated on their website) in preparation for Black Friday. They're open for business now, with a blanket 10% off everything.
    You could wait until next week and email again when the rush has died down but I'd order now in case they sell out and you get the discount of course.
     
    • Agree Agree x 1
  4. Ducatitotriumph

    Ducatitotriumph Crème de la Crème

    Apr 25, 2019
    2,181
    1,000
    Rothwell
    I've not actually purchased anything from them BUT i'm sure that if they weren’t right, i'd be on here in a flash.
    I've not seen any bad words at all about them.
    If needed, pay with a credit card so you’ll be protected anyway if something went wrong.
     
  5. Samsgrandad

    Samsgrandad Senior Member

    Dec 15, 2019
    577
    243
    Somerset
    I've bought from them and had no problem with delivery or the service received.
    As mentioned above there is a 10% discount at the moment on all TEC branded products and is valid until next Friday 3rd. December
     
  6. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    All good I ordered all the bits this morning and got an email saying that htey had got the order and all my stuff was in stock and going out today and hopefully it will be delivered tomorrow by DPD then sent the tracking No so all good
    Rob
     
  7. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    Nothing arrived yesterday or today from TEC so hopefully they will tomorrow Fingers Crossed !!
    Rob
     
  8. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    Nothing again today !! waited in all day emailled TEC at 09:03 this morning no reply, checked the tracking number again that now says, DPD has collected my delivery and will deliver it tomorrow and ill get a delivery time before 11am !! funny DPD say they collected it today, TEC say they sent it Friday !!
    Maybe this is why they do not have a telephone number !! well £260 parts ordered another £370 in my basket that I wont be ordering from them, first time amd the last, if they could not send the stuff, at least send a text or email save someone waiting in for 3 days !!
    If you cant get a phone call txt or email when your spending your money what will happen if something is wrong and you need advice or to send something back ?
     
  9. Tallpaul

    Tallpaul Noble Member

    Apr 7, 2019
    607
    393
    Kidderminster
    Patience is a virtue.
     
    • Agree Agree x 1
  10. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    Totally agree, if I was told the delivery will be there sometime Tuesday, Iwould have waited patiently, but to be told it would be here Saturday or Sunday and it not be picked up till Monday is dishonest and not to have a contact number is rather silly, furthermore to ignore emails is a crazy way of running a business !! I doubt my business would be around long if I ran it like that !!
     
  11. Ducatitotriumph

    Ducatitotriumph Crème de la Crème

    Apr 25, 2019
    2,181
    1,000
    Rothwell
    If you had a dpd tracking number then it’s out of tec’s control as to when they (dpd) collect the item.
     
  12. Geoff Butler

    Geoff Butler Never too old for Biking!

    Apr 5, 2021
    626
    143
    Hampshire & Powys
    I have never had an issue with TEC or DPD personally but I just Googled TEC and found the phone number below (also used by them on eBay).

    tel:01661823370

    Hope this helps!
     
    • Informative Informative x 1
  13. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    Cheers Geoff

    No the point im making is that I was told by TEC that the parts were sent Friday when obviously they were not if DPD collected them today !! Someone's telling little white ones LOL its just anoying to be honest I wouldnt be using the Bonnie anyway If I needed to go out on a bike in this weather Id have taken the 1250GS, much safer in crap weather
     
  14. Geoff Butler

    Geoff Butler Never too old for Biking!

    Apr 5, 2021
    626
    143
    Hampshire & Powys
    Ahh, I see what you mean but there does often seem to be a discrepancy between the sender and courier sometimes. I have had many bad experiences with Hermes over the years.
     
  15. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    LOL Hermes are simply terrible, mind you i think they all are !!
    anyway lets hope the stuff arrives tomorrow so I can get the bike back together and the other bikes back in the garage in the warmth !!
    Rob
     
  16. Adventure Boy

    Adventure Boy Well-Known Member

    Nov 22, 2021
    74
    68
    Essex
    Delivery will be here today between 10:55 and 11:55 so ill have a busy afternoon !!
     
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