Thruxton 'r' Rear Springs

This issue has been covered on the forum several months ago in some detail.
Check back because I know they were some members who had their Shocks replaced FOC

 

https://www.thetriumphforum.com/threads/thruxton-r-rear-shocks.8731/

You should have no problem getting those replaced, it's a known issue.

 

Great that the dealer fitted them under warranty.
Not so great that they hadn't checked the settings.

 

Hello there,
I noticed the same rubbing marks on mine.
But I bought it second hand in 2017 (Sept. 2016 model). 21.000 km now.
Are there examples of replacements after the warranty period?
Thanks,
Olaf

 

I’d also be interested to find out if anybody else has had success getting these replaced on older bikes that are now not under warranty etc.

 

I just got the message from Triumph Benelux that my rear shocks will be replaced under warranty.
I mailed Triumph UK and they sent the mail to Holland.
Seems indeed that the problem is known and acknowledged by Triumph and that they replace the shocks no matter what the age of the bike is.
Nice example of customer care, allthough I know that it won't cost Triumph one penny as Ohlins will have to deliver the replacement shocks...
But anyway, nice !! Already made an appointment with my dealer.

 

Can I ask what you put in the email to triumph UK and who you sent it to etc? I'm terrible with things like this!!
Also i'm having the issue of the clocks misting up in when in direct sunlight, so would like to try get this sorted if possible.

Chris

 

Here's the mail I sent.
Hello,

When cleaning my bike last week after a roadtrip I noticed rubbing marks on the rear shocks, seems that the black plastic protectors rub off the yellow paint of the shock absorbers.

I read multiple artcles on the internet saying Triumph knows the problem and for this reason mounted another type of rear shocks since 2018.

I bought my bike secondhand in 2017, it has now about 20.000 km and the issue worries me.

If it is a known problem of design, can the shocks be replaced by another (better) set under warranty? I would be willing to pay a part of the cost to keep my motorcyclemind at ease.



Kind regards,
Olaf Marx

Genk (B)

My clocks have been changed under warranty a year ago. First they went misty and then they had cracks in the glass.
Good luck!!
Kind regards,
Olaf

 

Thanks for that, I’ll get some pictures sorted and email them.
These little ‘common’ problems are not filling me with confidence on this bike! Never had anything like this before with previous (much cheaper I must add) Japanese bikes!

 

It' no big deal to me as long as the problems are taken care of. And they seem to be... I also had Yamaha's and Beemers but the Thruxton is the one that makes e the happiest when riding it.

 

I’ve defo enjoyed riding and even more so looking at my R upto now due to the weather. I’ve fitted some US spec Vance and Hines so it also sounds great now to. Hopefully I can get these bit sorted successfully like you have and I’ll be a very happy man!

 

I have the black inner protector and so far so good no wear in 900 miles

 

Good luck with it!!