2016 T120 Bonneville Stretched Chain

Discussion in 'Bonneville' started by Alectron, Sep 9, 2018.

  1. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Just 8400 miles of moderate riding and I'm told by T dealership that chain is stretched beyond adjustment limits by 3mm!
    I have told Triumph about this and they have gone quiet about any help with replacement cost (about £300) or even admitting it unusual for such low mileage.
    Bike ridden so carefully with only occasional two up. Chain cleaned and lubricated regularly and [​IMG] with Tutoro oiler.

    Has anyone had this trouble on their Bonnie?

    20180618_122145.jpg
     
    • Like Like x 1
    • Love You Love You x 1
  2. Tigcraft

    Tigcraft Unheard of Member

    Mar 29, 2014
    2,617
    800
    Holmfirth West Yorkshire
    How much can you pull it off the rear sprocket at its furthest rearward point? That’s the main test
     
    • Like Like x 1
  3. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Many thanks for your very considered and helpful reply.
    As said I have made an official complaint to Triumph about this but with no satisfaction for me and Bonnie!
    They did however state that "they would expect a chain to last between 10k and 14k miles^
    Which isn't much really!

    I've never had a bike that has suffered this in my many years of riding, (about 40) and frankly quite put off using a triumph dealership in future.
     
    • Like Like x 1
    • Agree Agree x 1
    • Cheers Cheers x 1
  4. TEZ 217

    TEZ 217 Crème de la Crème

    Mar 6, 2016
    3,150
    1,000
    south shields
    Remove a link or Two (as it seems as suggested made bigger than it should be )
     
    • Like Like x 1
  5. Callumity

    Callumity Elite Member

    Feb 25, 2017
    3,358
    800
    Nr Biggar
    Let’s go back to first principles. Chains do not stretch - they wear......and so do the sprockets. Modern chains with O rings have lubricant sealed into each link. They last pretty well until rain and grit destroy the o ring and the internal pin and rollers lose their lubrication. The erosion of the outer face of the roller and the sprocket is what spray lubricants mostly address.
    Tigcraft is spot on. A chain in reasonable condition will pull minimally off the sprocket it sits on, maybe a couple of mm.
    The adjustment available is a function of the sprocket to sprocket distance and the length of of a chain within its wear limits. Fit a chain 1 or 2 links too long when new and you will soon run out of adjustment.

    So: if your chain is tight on the sprocket remove a link or two having measured what length you need with the rear wheel snugged forwards (and aligned) on the adjusters.
    If your chain is rattly on the sprocket both chain and sprockets need replacement.

    Given the prevalence of these stories I suspect slightly overlong chains are being fitted. Most punters will shrug and pay the franchised dealer for an early replacement.

    I must remember to check how much adjustment is taken up on new bikes in the showroom.
     
    • Like Like x 4
    • Agree Agree x 2
  6. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Many thanks for your reply Callumity which all makes sense to me.
    Incidentally the sprockets don't have the usual worn look about them.
    Thanks again.
     
    • Like Like x 1
  7. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Thanks again mate but who is DID please?
     
    • Like Like x 1
  8. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
  9. TV404

    TV404 New Member

    Aug 10, 2018
    2
    3
    Thailand
    Yes...im on a street twin...at my 5km service they said the same.....very easy riding???
     
  10. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Yes TV404, it seems that there really is a problem with some of the chains fitted to new bikes these days. Thanks
     
  11. TV404

    TV404 New Member

    Aug 10, 2018
    2
    3
    Thailand
    Keep me updated with any developments mate.
     
    • Like Like x 2
  12. Red Thunder

    Red Thunder Crème de la Crème

    Dec 2, 2014
    2,032
    1,000
    High Wycombe
    £300 is bloody expensive
    I did my chain on my Speed Triple yesterday and cost me hell of a lot less
    £33 for the chain DID chrome look ZVMX 530/106 links (Mispriced on Amazon - usually £100+)
    £20 chain breaker/riveter tool
    To split the chain and rivet the new one in took me 45 mins tops, an experienced mechanic would be 30 mins

    For a garage to do the chain I wouldn't expect to pay more then £200 tops

    Look an YouTube on how to split and replace your own chain
    Search on Amazon using the part number rather than bike and sort by cheapest
    = profit

    But as said, no chain should need replacing under 10k miles, they must be made of cheese!
     
    • Agree Agree x 2
  13. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Triumph don't seem to accept any responsibility for their basically crap quality chains.
    Going to send a letter and some pictures about this to T head office!
     
    • Like Like x 3
  14. TV404

    TV404 New Member

    Aug 10, 2018
    2
    3
    Thailand
    That seems to be the case.....??i live in thailand and thought we were lost in translation .....up till now.
     
  15. Martin Joseph Lowe

    Martin Joseph Lowe Well-Known Member

    Apr 1, 2018
    202
    93
    Merseyside
    Greetings,

    You could ramp up your arguments.
    I always find the mere mention of trading standards,brand damage,social media,health and safety and product recall shakes the tree.(this worked recently with a single email to Poundland over a non stick pan that left laminated paint/covering in my food!! Small beer I know but they answered in minutes!!)
    From what more informed colleagues say,it is not “fit for purpose” and represents a potential unexpected hazard to rider and road users or public in the event of possible failure.
    They owe you a “duty of care” and therefore a prompt response and clarity is needed for you,dealerships and the riding community.

    The other option is to renew the chain, and then sue triumph for the cost in the small claims, it would be interesting to see how quickly they paid out rather than have that one drugs through the courts (One of my professional colleagues recently did this with direct line who would not pay out on insurance claim-he won hands down)
    Are you out of warranty?

    Thanks for sharing your experience for us to know about.

    Regardo,
    Martin
     
  16. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Thanks Martin, yes the warranty was out just after its 2nd service in May-18 !
    I'm definitely going to take this further and you're right about making some noises.
    Cheers man.
     
    • Like Like x 1
  17. Martin Joseph Lowe

    Martin Joseph Lowe Well-Known Member

    Apr 1, 2018
    202
    93
    Merseyside
    Hi again,

    The other point to add then is:
    Are they seriously suggesting your chain has deteriorated that much since May!? Given what contributors have said,about how long it should last,that is clearly nonsense,as your mileage from May to now took it over the edge-that is a serious fault in that case,or rubbish service check..or BS...also consider get second professional engineer opinion on chain (either a dealer or specialist-this may also give you more evidence to action Triumph sorting it out..
    Regardo,
    Martin
     
    • Like Like x 1
    • Agree Agree x 1
  18. Servodyne

    Servodyne New Member

    Jan 29, 2018
    4
    3
    Preston
    I got to 8800 miles on my T120 before I ran out of adjustment. The truth is there wasn't that much adjustment left when I bought the bike new. I mentioned this to the salesman when I bought the bike and that I wouldn't be able to get the full life out of the chain and he told me to complain when I reached this point. However, as the rear tyre on mine required replacing I decided to fit a larger sprocket on the back to solve two issues. Firstly the adjustment issue and secondly, the T120 is massively over geared. If it could pull max 6750 rpm in top, it would be going at 158mph. The Thruxton R gearing in comparison 'ONLY' goes 136mph in top at 7200 rpm. Figure that one out.
    I've gone up 3 teeth from 37T to 40T and have now got a reasonable amount of chain adjustment left and there is a stepped change in the way the bike rides and accelerates. I would highly recommend it.
    The 40T sprocket was bought of ebay for around £37, just search for ESJOT 92-29038-40.
    Hope this helps
    Jim
     
    • Like Like x 1
    • Useful Useful x 1
  19. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    Now that's very interesting Jim , so you're still using the same chain but with bigger sprockets.
    Never thought of that!
    Cheers
     
    • Like Like x 1
  20. Alectron

    Alectron Well-Known Member

    Apr 26, 2018
    112
    93
    Northumerland
    #20 Alectron, Sep 17, 2018
    Last edited: Sep 17, 2018
    Update.
    After many weeks of emails and questions to Triumph.
    They have refused to accept any responsibility or even offer help with this serious chain situation.
    During the sales crap I was told "modern chains especially on these bikes never give trouble or ware out like days of old".
    But after just 8000 miles it has been condemned by my dealership.
    Triumph themselves say to dealer that "they expect these chains to last between 10.000 and 14.000 miles".
    Serious, you bet.
    Triumph have just lost a customer who was prepared to 'buy' a brand new America.
    So much for buying and sticking with this british manufacturer. Even if they are actually made in China!!!
     
Loading...

Share This Page